These user terms (hereinafter referred to as “terms”) establish an agreement between Knowledge Dot (“we” or “us”) and you, the user.
1.1 These terms apply to any interaction you have with Knowledge Dot, including but not limited to accessing our website, purchasing courses, or utilizing our online learning platform and study materials. By engaging with Knowledge Dot in any of these capacities, you are bound by these terms and conditions.
1.2 By accessing our services as defined herein, you are deemed to have agreed to these terms and conditions.
2.1 To access courses and avail services from Knowledge Dot, registration for an account is mandatory. During registration, you must provide your complete name and contact details.
2.2 Any personal data shared during registration will be treated in accordance with our privacy policy, as outlined below and in compliance with relevant data protection regulations.
2.3 Upon registration, you will be prompted to create a password. It is your responsibility to maintain the confidentiality of your password. Should you suspect any unauthorized access to your account, please notify us immediately.
2.4 Providing an accurate email address during registration is essential for accessing purchased courses. Knowledge Dot is not liable for any issues arising from incorrect email information provided by users.
2.5 During registration, you may consent to receive promotional offers and communication from Knowledge Dot and selected third parties. You retain the right to opt out of such communications at any time.
3.1 Upon purchase of any courses or services from Knowledge Dot, payment will be processed immediately. Confirmation of purchase will be conveyed via email.
3.2 By making a purchase, you agree to abide by the terms outlined herein. Your access to courses is subject to these terms.
3.3 The pricing of courses, certificates, or services is clearly stated on our website or application. Knowledge Dot is not obligated to fulfill purchases made at incorrect prices due to errors or other factors.
4.1 While efforts are made to ensure the quality of course materials, the responsibility for course delivery lies with the respective instructors or organizations. Knowledge Dot is not liable for any dissatisfaction with course content.
4.2 Technical issues hindering access to course materials will be addressed promptly by Knowledge Dot.
5.1 Knowledge Dot reserves the right to suspend or terminate user accounts found in violation of these terms.
5.2 Attempts to circumvent account suspension or termination by creating new accounts will result in similar actions by Knowledge Dot.
6.1 These terms apply to user-generated content shared on the Knowledge Dot platform, including content from course instructors.
6.2 Knowledge Dot reserves the right to remove any content that does not comply with our standards or these terms, without prior notice.
6.3 Users assert ownership of the intellectual property rights of content they share on the platform.
6.4 Users are responsible for ensuring that their shared content does not violate any laws or infringe upon the rights of others.
7.1 Knowledge Dot is not liable for any losses incurred as a result of accessing courses or services through our platform.
7.2 Any liability is limited to the total amount paid for courses or services purchased from Knowledge Dot.
7.3 Claims against Knowledge Dot must be made within 12 months of the initial purchase.
7.4 Nothing in this agreement limits or excludes liability for death or personal injury.
8.1 Knowledge Dot does not guarantee the suitability or applicability of information provided within our services outside of specified regions. Users are responsible for assessing the suitability of information in other jurisdictions.
9.1 These terms are governed by the laws of England and Wales, and users accept the jurisdiction of the English and Welsh courts.
9.2 Knowledge Dot is not liable for breaches of these terms resulting from circumstances beyond our control.
9.3 Knowledge Dot reserves the right to make changes to course content, services, or platform format without prior notice.
10.1 Users are entitled to cancel online access within 14 days of purchase, with a full refund, provided the course has not been commenced during this period.
10.2 Purchases made through third-party platforms may be subject to additional cancellation policies.